Customer Survey Reviews
Anthony Massarone was my mortgage originator. Throughout the entire process Anthony was there for me....whether it was to answer a question or give professional advice. It was pleasure working with him....Thanks Anthony.
Anthony Massarone was very professional, respectful, organized and he always respond to my questions in timely fashion. He was great. I am very pleased with his service. Everything went well and I will definitely recommend other people to do business with HarborOne.
Jaimee and Kahn|
I couldn't recommend Anthony Massarone enough! Anthony drove our closing process and went above and beyond. We are very appreciative! Thank you, Anthony!
Your branch manager Anthony Massarone is an awesome professionally talented mortgage agent. He was always available and very attentive and encouraging to my unique mortgage situation.
He went the extra mile to fit me with the correct product.
d I am so thrilled that I was introduced to HarborOne through the first time home buyers program. I'm now living my dream forever home!
Bethany Svenson was my contact person she explained everything the I have to do and walk me through the process step by step, and answer everyone of my questions properly.
And for that
Brian and Christina|
Bethany was very helpful, informative and a pleasure to work with!! Thanks again.
Amy and Christopher|
Bob Jr made this whole process so easy for us and he treats every question or concern with the utmost respect and care. I have purchased a house before but it was over 9 years ago and my husband had never been through the process so we had lots of questions and were looking for some guidance and Bob certainly delivered. He took everything personally, made sure he took time to explain things and even picked up the phone to talk things out that might get lost in translation through email. I'm certainly hoping that our new house is our forever home, but if we ever need a mortgage again, Bob will 100% be our first call! Thank you for everything!
Bob was fantastic. He was there at night and weekends to answer all my questions. Went above and beyond and did exactly what he said he would do. Great job, Bob. Thanks for everything
Robert Petrelli was amazing to deal with. He was patient, knowledgeable, and responded to my never-ending questions throughout the home buying process. I highly recommend him for any lending transactions.
Michael and Nina|
Brian and Kathy are AWSOME!!!!
James and Aurelie|
Brian and Kathy were both extremely patient and informative throughout the process of closing on our first home!
Brian and Kathy were great!
Ruth and Gerardo|
Thank you Brian and Kathy for all of your help! Gerry and I have worked with you many times over the last 20 years buying, selling and refinancing our real estate and wouldn’t think of working with anyone else! You both are wonderful!
Absolute pleasure doing business with you!
Donna and Bernard|
Carol and her associates were extremely helpful and always willing to answer my questions. Carol helped me get a mortgage 15 years ago and never forgot how much she cared and worked with me. I would recommend her to any of my friends and family. Thank you so much for working with us. God Bless
Ashley and Clinton|
Carol and her team at HarborOne Mortgage were absolutely excellent. It was my husbands and mine first time buying a home and they were on top of everything. They were always available to answer any questions and to make sure we submitted documents correctly. Not only did we close on time - we closed three days early!
Thank you Carol and everyone else at HarborOne Mortgage. We love our new home!
Jeffrey and Yewande|
Carol Jordan was wonderful with helping get all our ducks in a row throughout the whole process and Lynn B was great with her quick email responses. We had a very good experience with the HarborOne team.
Thanks to all that helped us in this process it’s been Great!
the staff was awesome above and beyond thanks a million
Thank you for making this process transparent and easy
Dane and Macarena|
Thank you,Chris. As this being our first home purchase it became very stressful with all of the numbers and paperwork. However, your team was more than reassuring, up front, and timely. We thank you for all your help.
Christian Blaney was extremely helpful and did the impossible for me! I had another broker before him (a different company) my house was under contract for 6 months with no progress. Christian got me into my house in a month!
Christian was amazing and super helpful and supportive throughout the whole process.
Peter and Chelsea|
Christine Fiske is excellent at what she does! I would recommend her to anyone looking to purchase a home!
Christine Fiske was awesome. She helped me in every way possible. Thank you