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HarborOne Mortgage has recently become aware of a scam that is being perpetrated partially in our name and we don’t want anyone to fall victim to it. If you have you received a UPS package containing a money order to become a mystery shopper or other money making opportunity that appears to be sent from HarborOne Mortgage; you could be the recipient of a scam. Scammers will often recruit “mystery shoppers” using a check or money order sent to your home. Then, they’ll request you return a certain amount of money back. Before you know it, your bank will declare the check or money order as counterfeit and you may be on the hook for any money withdrawn from your account or wired to scammers. HarborOne Mortgage does not employ any secret shoppers or solicit money making opportunities. If you have received an unexpected UPS package that appears to be from us you can call 800-877-8686 and ask to speak to someone in our Risk Department.

Testimonials

Customer Survey Reviews

Joshua

Working with Lindsay Barron was phenomenal. Lindsay is knowledgeable, helpful, communicative and super responsive -- a combination of traits rare to find in any profession! The mortgage process was easy and straightforward with her guidance and help.


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Nicholas and Marian

This was a perfect experience. non aggressive and patient, in NJ no one has heard of your bank but I will tell anyone that is looking to go through your bank


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Ken

My name Is Ken and recently acquired a mortgage from Harbor One Credit Union and had the pleasure of having Christine Fiske as my broker. I want to let you know that she did a fabulous job. Christine was professional, pleasant and patient and took the time to and and explain any of my question. She is very knowledgeable in her field and knew how to utilize necessary resources to get the proper answers to my questions. I have been with harbor One for over 20yrs and because of the high level of quality of service and support I received from Christine I am looking forward to calling Harbor One my bank for the next 20. I hope you know the value of having Christine as a representative of your bank and that you value and show her the value


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A Happy Client

“Christine, I was approached by a customer who just completed a loan with you. He told me he never speaks to people about customer service but was so overwhelmed by the professional, customer first service you provided him that he had to make an exception. Congratulations in delivering memorable service to our customers and keep up the great work. Joe Casey- CEO HarborOne Bank”


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Charles

When I first thought about purchasing a house I thought it would be grueling, overwhelming and down right sickening. I have to say it was none of that, everything went off with out a hitch and now I sit here writing almost two years into owning said home thinking about how painless Peter and Krista Jennings made the whole experience, I'm grateful for meeting them because without them I'd still be RENTING!!


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Justin

Both Krista and Peter Jennings were great to work with! They communicated every step of the way and no matter how silly our questions were, they would answer promptly and thoroughly. They were so efficient, making sure we met our deadlines and resolving any issues that came about. They made this all possible and we are thrilled to have done business with them.


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Justin

I literally could not recommend Krista and Peter Jennings enough! We are now less than two weeks away from closing on our first home! A process that I had thought to be painful and worrisome, quickly became one that was extremely smooth, and very quick! Krista and Peter are both extremely knowledgeable and communicative. We were always kept in the loop and everything was thoroughly explained throughout the process, and now our dream is quickly becoming a reality!!


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Nancy

A few months back, I worked with Christine to refinance my mortgage. What I thought was going to be a long and difficult process, Christine made seem effortless. Not only did Christine work with me, she fought for me. At that time, Christine made it seem like I was her only client. She answered each and every one of my calls and questions always with positivity and professionalism. I highly recommend Christine to anyone interested in applying for a new mortgage, or looking to refinancing an existing one. Thank you Christine for all of your hard work and dedication. I’m extremely grateful for your excellent customer service!


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Merry

I would highly recommend Christine Fiske. She is extremely knowledgeable, detailed and graciously answered all of my first-timer questions.


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Rebecca

Christine helped my fiancé and I throughout the entire process of buying our first home. She was the very first person I spoke with during this journey and also the last. Christine’s knowledge and personability put us right at ease. We knew we were in great hands. She was with us every step of the way and answered every single question we didn’t know we had. The first few houses we attempted to purchase didn’t go through and Christine stayed positive and encouraging, which we desperately needed. I was so thoroughly impressed with her speedy responses and working round the clock. She really made us feel like we were top priority. I can’t express enough how she went the extra mile and then some. If I could give a million stars I would! Trust me, she will not disappoint!


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Derek

I just wanted to thank you for everything. You made this whole process very easy and never failed to answer my questions. It is greatly appreciated. I could not imagine it going any smoother. Thanks again,


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Ashley

Christine was AMAZING. My fiance and I were looking into buying a rehab home and didn't realize how extensive the process was. There were times that got a little frustrating but Christine was there every step of the way and answered all of my ridiculous questions! She made phone calls for me that I couldn't make because of the hours of my job (bank hours) and she made sure all of the paperwork was properly filled out! Believe me when I tell you, Christine is such a hard worker and will ensure that the process will go as smoothly as possible for you! She has been a life saver for us and now we live in an incredible house that is truly one of a kind! You will not be disappointed by the customer service that Christine provides! I plan on using her again down the road to refinance!


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Marianne

Christine is very user friendly!! Easy to reach and a great communicator! Refinancing my home was easy and painless!! She cares about her customers and their total experience and it shows.


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Gabby

Christine is fantastic to work with! She listened to our concerns and worked with us to make it all possible. She makes the home buying process much easier!


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Kathleen

I have been trying to refinance an ARM we had on an investment property for years. I was never able to get it done with other lenders because of a condition on the condo association out of our control. Christine worked tirelessly to get the condition cleared and got us a way better rate than I expected. She works so hard and is awesome at her job - always responds right away and made me feel like a priority. She is a rockstar at her job!!


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Kayla

Thank you for everything!!!!! You and George both made this process so easy! I appreciate all of your hard work. I would recommend you to anyone!

Thanks again,


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Denise

I just wanted to write you a note to let you know about the recent experience I had working with Eunice Depina, as the loan originator for the re-finance of my home. From our initial phone call, Eunice was extremely professional and provided me with information in a timely manner. Our re-finance was one that had a few "bumps" along the way as your bank had helped me through a very difficult time with a loan modification. As a result, getting the re-finance, with a good rate and reasonable monthly payments was a challenge. Eunice went above and beyond helping me through this process. Additionally, she was always accessible--even if she was away from her desk or at a meeting, she always let me know when she would be available and was always available exactly when she said she would be! I can't tell you what a pleasure it was working with her; she truly offers a personal face to a nuts and bolts process, gives undivided attention, and exhibits the kind of care and concern you would expect from someone you had known for a long time--and I had never talked to her before our initial phone call! It is so rare these days to experience this level of customer service and personal attention and I commend your bank for hiring employees such as Eunice.


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Colleen made the entire mortgage process easy to understand, and was always there to answer any questions we had. I have already recommended her to a co-worker!


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Justin is simply amazing!


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Corey was incredible to work with!


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Shannon raises the bar for lenders everywhere!


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George was accessible, helpful, and knowledgeable. We will absolutely use him again and recommend him to all of our friends.


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Ryan was terrific to work with. Professional, friendly and knowledgeable.


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Linda was efficient, accurate, responsive, and extremely willing to go the extra mile...


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Extremely outstanding.


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