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Testimonials

Customer Survey Reviews

Adam and Ami

We were having problems with our bank giving us a mortgage loan and they told us last minute that they couldn’t give us the loan, so our realtor referred us to Laura Roy at Merrimack. Laura picked up all our information hoping to be able to close on the same day that we were previously supposed to. (Within a few weeks!)
We went on vacation for 10 days during those few weeks and Laura worked diligently to push everything through on time and did not call us while we were vacationing so we could relax during our vacation. Laura handled everything professionally and we were able to close on time. She was able to get us a great interest rate and we couldn’t be happier with the service. We would definitely recommend Laura Roy and Merrimack to everyone who is in need of financial services. I can’t thank Laura Roy enough for making this happen for us. Truly an amazing experience after going through months of run-arounds with our previous financial institution. We are overjoyed in our new home. Thank you, thank you, thank you!!!


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Kathleen

Was a great process.


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Susan

HarborOne Mortgage was an asset to me as a member of my team ,very knowledgeable and friendly ,I have referred you to my daughter as well as friends ,thank you so much ,great doing business with you


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Corey

Peter and Krista where great! Very knowledgeable and extremely helpful with our first home purchase. We will definitely be using them in the future, if we decide to ever do another home purchase. Great service and great people!


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Yvonne

Mellysa Coutinho was very helpful and professional, she was always available to answer any questions I had during the origination of the loan through closing.


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Kim

I thoroughly enjoyed working with Lindsay and the office staff. Lindsay helped by being able to answer some questions that a less experienced originator would not. She responded quickly to all of my concerns and went the “extra mile” to get my refi through some sticky hoops. The staff was similarly cooperative and friendly. Best mortgage experience I have ever had - and I have had many.


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Curtis and Debora

I just want to say that John Martin from applied mortgage was very knowledgeable. We could have never have done this without his help.
We also have learn so many things


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Janice

Very easy to work with. Reliable, knowledgeable, always responded immediately. Both Mary and Maria were an absolute pleasure to work with.


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Kevin and Brenda

Thank you Brian and Kathy for a seamless process!!!!


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Katherine

Susan Peters was AMAZING! She answered all my questions and was very patient with me. Susan even spent about an hour speaking with me on a Friday night explaining everything and helping me find the best mortgage option for my needs. I cannot say enough good things about her and would recommend HarborOne and Susan to anyone needing a mortgage.


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Josetta

Kevin Kilbride and Stefanie Wynne was awesome. They understood my needs. Very understanding My situation. And also very pleasant to work with. I highly recommend HarborOne for your Mortgage needs. Thank you!


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Callie

Dolly was exceptional. This was my first home so I had no idea what to expect. I’ve just heard horror stories from others about how hard and terrible the process can be. But Dolly made it easy. She answered every question I had and made all the number mumbo jumbo easy to understand. My work hours are also weird and she was available past normal work hours to answer my calls or texts or emails. I did not have a single glitch in this process. I couldn’t recommend Dolly at HarborOne enough. I will go to her every time in the future for my mortgage needs.


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Nelson

Ibrahim Geha was excellent. I can't thank him enough how he worked on my file. He was thorough in the process. Made it seamless which was very helpful. I'll refer him to future buyers


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Patrick

Unbelievable job by Greg and Tami on my VA loan. They were very knowledgeable on the process and it couldn’t have been any easier.


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Nancy

Anthony was essential to me in the entire process of building this new home and the genuine security he offered and impeccability as well as his professional guidance every step of the way was priceless. I will certainly be coming back to him as well as referring to him whenever the opportunity arises.


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Joshua

Working with Lindsay Barron was phenomenal. Lindsay is knowledgeable, helpful, communicative and super responsive -- a combination of traits rare to find in any profession! The mortgage process was easy and straightforward with her guidance and help.


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Nicholas and Marian

This was a perfect experience. non aggressive and patient, in NJ no one has heard of your bank but I will tell anyone that is looking to go through your bank


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Ken

My name Is Ken and recently acquired a mortgage from Harbor One Credit Union and had the pleasure of having Christine Fiske as my broker. I want to let you know that she did a fabulous job. Christine was professional, pleasant and patient and took the time to and and explain any of my question. She is very knowledgeable in her field and knew how to utilize necessary resources to get the proper answers to my questions. I have been with harbor One for over 20yrs and because of the high level of quality of service and support I received from Christine I am looking forward to calling Harbor One my bank for the next 20. I hope you know the value of having Christine as a representative of your bank and that you value and show her the value


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A Happy Client

“Christine, I was approached by a customer who just completed a loan with you. He told me he never speaks to people about customer service but was so overwhelmed by the professional, customer first service you provided him that he had to make an exception. Congratulations in delivering memorable service to our customers and keep up the great work. Joe Casey- CEO HarborOne Bank”


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Charles

When I first thought about purchasing a house I thought it would be grueling, overwhelming and down right sickening. I have to say it was none of that, everything went off with out a hitch and now I sit here writing almost two years into owning said home thinking about how painless Peter and Krista Jennings made the whole experience, I'm grateful for meeting them because without them I'd still be RENTING!!


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Justin

Both Krista and Peter Jennings were great to work with! They communicated every step of the way and no matter how silly our questions were, they would answer promptly and thoroughly. They were so efficient, making sure we met our deadlines and resolving any issues that came about. They made this all possible and we are thrilled to have done business with them.


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Justin

I literally could not recommend Krista and Peter Jennings enough! We are now less than two weeks away from closing on our first home! A process that I had thought to be painful and worrisome, quickly became one that was extremely smooth, and very quick! Krista and Peter are both extremely knowledgeable and communicative. We were always kept in the loop and everything was thoroughly explained throughout the process, and now our dream is quickly becoming a reality!!


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Nancy

A few months back, I worked with Christine to refinance my mortgage. What I thought was going to be a long and difficult process, Christine made seem effortless. Not only did Christine work with me, she fought for me. At that time, Christine made it seem like I was her only client. She answered each and every one of my calls and questions always with positivity and professionalism. I highly recommend Christine to anyone interested in applying for a new mortgage, or looking to refinancing an existing one. Thank you Christine for all of your hard work and dedication. I’m extremely grateful for your excellent customer service!


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Merry

I would highly recommend Christine Fiske. She is extremely knowledgeable, detailed and graciously answered all of my first-timer questions.


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Rebecca

Christine helped my fiancé and I throughout the entire process of buying our first home. She was the very first person I spoke with during this journey and also the last. Christine’s knowledge and personability put us right at ease. We knew we were in great hands. She was with us every step of the way and answered every single question we didn’t know we had. The first few houses we attempted to purchase didn’t go through and Christine stayed positive and encouraging, which we desperately needed. I was so thoroughly impressed with her speedy responses and working round the clock. She really made us feel like we were top priority. I can’t express enough how she went the extra mile and then some. If I could give a million stars I would! Trust me, she will not disappoint!


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