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Testimonials

Customer Survey Reviews

Maureen

John Dallinger is the epitome of professionalism. He was responsive, knowledgeable, and consistently reliable. I felt reassured and that I was in great hands after each of our conversations. I had multiple questions and he answered me with a grounded thoughtful approach and honestly each and every time. The HarborOne team worked well together also as a whole, and the common thread of respect for one another as colleagues was evident. I highly recommend HarborOne for your home loans or financial needs.


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Joseph and Tara

John, Brenda, Nicole you all were outstanding. All did an unbelievable job and made it easy for all of us involved! I was very happy John was there the day of the closing to thank him as well as tell him how outstanding his team was. Thank you guys all again for everything


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Paul

In my efforts to move from Austin to Northampton there were lots of complications given the distance; I always knew that John Martin was only a call away. He was prompt in returning my calls, always able to answer my questions and both patient and skilled in navigating me through the entire mortgage process. I also knew John was not merely processing paper but serving as my advocate.


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Justin

John was always reachable , Quick to respond , and very informative . Will continue doing work with Applied mortgage because of him .


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Robert

John K. Martin is a Class guy. Thanks


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Christine

John Martin was fantastic to work with. He was kind, approachable, patient and knowledgeable.


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Lisa

John shepherded me throughout the process of obtaining a loan. I contacted him when I began to explore the prospect of buying a home on a very, modest salary. John was willing to sit down with me to crunch numbers several times over the course of those few years. When I finally found a suitable place to purchase, he was responsive and enthusiastic about helping at every turn. It was a long and arduous process, but working with John was wonderful and easy.


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William

John was absolutely great throughout the process and if/when I go for another place, will definitely want him involved again


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Lindsay

John, you were able to take two people who knew absolutely nothing about what it takes to buy a house and make the entire transaction seamless. Being first time homebuyers, we came into this process anxious and uninformed about what it would truly entail. From our very first meeting, you were able to calm those nerves for us and explain everything in understandable terms without talking down on us, which is not something that many people can do. We thank you for all of your help, guidance, and patience with us through this process and we are so happy to have worked with you!


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Albert

Service was excellent , John Martin is the ultimate professional.


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Eddie

Very happy and satisfied thank you.


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Robert

John Santarpia and Stephanie Wynn, the mortgage processor, were very professional, honest and knowledgeable. I will highly recommend John Santarpia and HarborOne to all my friends and family.


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Jessica

Anouk and Justin are AH-mazing! They continued to be positive, helpful, and all around reliable through a tough process for me. I will be forever grateful for their hard work!


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Susanne

Great branch and great people!


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Emily

Thank you Justin, Anouk and Barbara for all of your help. I love my new home. My family and I are eternally grateful for all of your support!


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Suzeth and Patrick

Thank you so much for going the extra mile and helping to make our family dream come true!!! I will miss our daily interactions!! You guys are awesome.


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Sherri Ann

I had a wonderful experience with HarborOne. Karen DaCunha Xavier made the experience a pleasure from start to finish, and exceeded my expectations. Thank you Karen & Isabella and everyone committed to my success .


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Bernadette

Karen M Xavier DaCuha TOTALLY ROCKS!!
She has been such a blessing to me with her kind, caring and absolutely passionate way that she conducts herself. Karen is a one of a kind, truly a gem!! Karen knows exactly how to make a person feel like they are the most important person on the planet, even when you know darn well she totally has a full work load!! I can't express how much gratitude I have for this woman and how much of an impact she has had on not only my loan process, but on how I view people when I am totally out of my comfort zone!! Lastly, I just have to say this even though I am sure anyone who has personally come into contact with her can attest she is absolutely the best part of HarborOne!! Please tell her how wonderful she is and make her feel the same way she makes others feel DAILY!!


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Richard

the whole team at HarborOne did great job


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Angie

Kristin is an asset to HarborOne! She so helpful throughout this process. She was very thorough and always took the time to explain every detail of every question I had. She made the process as seamless as possible. Looking forward to working with her in the future!


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Michael

Very happy with the whole mortgage thing Lindsey was very very helpful and I know couple people that are looking to buy house and so I have given the card your card to them thank you for all your help


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Melissa

Lindsay and her team are amazing. Closed quickly AND 4 days ahead of schedule. I could not ask for better service.


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Timothy and Emily

Lindsay and Jessica were extremely through, prompt and had all the details covered from start to finish with this loan. They made the process flawless and seamless. Thank you or all that you did!


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Laren

Lindsay and Sherri were so helpful and responsive! We had a tight closing deadline and they went above and beyond to keep us on track. We were very happy with our experience with HarborOne-Applied Mortgage!


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Tracey

Lindsay and Sherrie were just great! This was a difficult closing and Lindsay was there every step of the way explaining what was happening and coming up with the best possible solution. I would highly recommend using Applied Mortgage.


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