Terms and Conditions

HOME Disclaimers

Not all products and services are offered at all locations and all states HarborOne Mortgage, LLC (HOME) lends in. The information on this website is not intended as an offer or solicitation for any mortgage product. Terms and conditions of mortgage programs, information, and rates are subject to change at any time without prior notice. Certain Mortgage Programs are subject to change and may be discontinued at any time.  All products are subject to underwriting approval. Other restrictions and limitations may apply.

HOME Safe Harbor Refinancing Program

Owner-occupied purchase loans locked with HarborOne Mortgage between 12/01/22 and 03/31/23 and closed by 6/30/23 are eligible for the Safe Harbor Refinance Program. Offer not valid on Construction and State Housing loans. Offer only valid for one-time refinance. Refinance loan must be on the same subject property as the original purchase loan and borrower must have made 7 payments on time prior to refinance. Borrowers must lock Safe Harbor Refinance loan by 12/31/24 and close by 03/31/2025. Lender’s fees include administration, application, commitment, processing, and underwriting fees and lender fees are waived in the form of a lender credit. All other closing costs and loan fees apply. Offer is nontransferable and cannot be applied retroactively to any previously closed loans. Offer cannot be combined with any other discount or promotions. Additional terms and conditions may apply. Program is subject to change or cancellation at any time at the sole discretion of HarborOne Mortgage. This is not a commitment to lend and is subject to underwriting approval. 

HOME Promise Program

Offer/program must be mentioned at time of application to qualify.  Offer applies only to Purchase transactions with no additional financing or grants. Offer not available on: VA, RD, Construction-permanent financing, condominiums and Rehab loans.  This program is subject to change and may be discontinued at any time. Loans are subject to credit approval and verification of information provided on the application. Other terms and conditions may apply. Terms and conditions subject to change at any time without prior notice.  Payment made in the form of $500 Visa® gift card. The delay must be caused by HarborOne Mortgage LLC (HOME) in order to be eligible for the $500 Visa® gift card. Consumer must notify HOME within 10 days after closing that they wish to receive the $500 Visa® gift card.

  • The closing date must be at least 21 days from the later of the loan application date and/or the purchase contract date. All documents must be submitted to HOME within 2 business days of a request: full income verification, complete asset statements, credit reporting documents, appraisal and any other documentation requested. There are no credit related disputes, such as credit reporting errors which must be rectified prior to loan closing.  If required an appraisal will need to be completed. Property’s that receive an initial appraisal that is subject to repairs and /or completion a final inspection will be required.
  • The closing may not be delayed by the buyer, seller or a third party, such as a real estate attorney, title company, failure to obtain a homeowner's insurance policy, flood zone determinations or obtaining flood insurance if required, inclement weather, a natural disaster, or other emergency outside of HOME’s control.
  • Closing delay cannot be caused by: changes to the original closing date documented in the purchase agreement initiated by the borrower, seller or third-party. Closing date extensions due to a delay in completion of new construction, improvements, or repairs being made to the subject property.  Failure by either party to meet contract terms and requirements, including seller related delays. Delays due to borrower’s failure to respond to requests.  Delays due to non-arm’s length transactions (purchase transaction in which a personal, financial or business relationship exists among any of the parties to the transaction).
  •  Please consult your tax advisor if you have any questions about your personal tax situation. You are responsible for reporting any taxes that may be due to receiving the HOME Promise Program Visa® gift card.