Customer Survey Reviews
Ryan Tufts was great! I wouldn't have bought a house if it wasn't for his help and thoughtfulness throughout the process.
I know in this day and age everything is digital which made it easy for signing documents, but phone communication is still preferable to some. All in all this loan was on time and met my needs. I will always be grateful for the great work you did. Thanks HarborOne!
Robert and Rosemary|
HarborOne Mortgage well exceeded our expectations. The professionalism and courtesy from the complete HarborOne Team was exceptional. Tom D., thank you again for making this whole process go smoothly, for answering all of our questions (a lot), for returning every phone call no matter what time and for being there right till the very end of the whole process. We are very grateful and beyond pleased with the whole experience of buying a home.
Robert and Amy|
Tim was fantastic. My ratings here related to HarborOne are more of a reflection of him, and the work he did with us. I would not hesitate to use Tim again, or recommend him to a friend.
Paul and Maria|
Great communication and straight forward conversations with Tim Lawson were very helpful.
Nilda and Jose|
I will definitely work with HarborOne again they were amazing
Many thanks to Tom, Denise, and the entire team. They were incredible throughout the entire process and made purchasing my first home a breeze. I couldn't have asked for a better team.
Raymond and Darlene|
I can't begin to tell you how exceptional the service was we received from Peter Krusell. I have been in the real estate business for over 30 years and I have to say, I have never worked with anyone so happily dedicated to his profession but more importantly, dedicated in pleasing his clients. It was a pleasure working with Peter and I will certainly be referring HarborOne Mortgage to my friends and family.
Govindarajan and Swetha|
Ryan was awesome.
Serguei and Larissa|
Despite having a friend who owns a mortgage company we followed with Tammy at HarborOne who is working close with our agent and we were not disappointed!!! Tammy always followed up, answering emails waaay past business hours, answering silly and sometimes repetitive questions with patience and professionalism. This is our first mortgage ever and needless to say we were a bit anxious but working with Tammy was a breeze. All the horror stories about mountains of forms and paperwork didn't really come to life or maybe we just didn't notice it because of Tammy!
Thanks a lot for your services, and HarborOne is undoubtedly absolutely lucky to have a pro like Tammy on board!
Patrick and Estibaliz|
Ryan Footit was exceptional. Very diligent, accessible, and professional. A pleasure to work with.
Richard and Jacqueline|
We had a great experience with Shanin, who was there any time of day/night to help us through the process. Very much appreciated her service.
Very thankful for you guys!.... thanks again!
Tim and his team were GREAT! I felt like I was their only customer !
Heather and Konstantinos|
Professional, prompt and very knowledgeable !!!
Thanks to Tom, fantastic loan manager.
There were many things about this loan/purchase that were abnormal, and Tom was able to guide us through with patience, knowledgeable answers, and fast responses to any questions that we had.
Tom and his team were amazing ! They far exceeded and expectations I had. I will be referring them to all my friends, family and clients ! Thank you HarborOne !
Tom and his team were amazing, we closed 2 weeks earlier than planned thanks to their hard work.
Tom Debenedictis and his team were a pleasure to work with, they met all my needs in a knowledgeable timely manor and I could not have asked for better service.
Working with Tom was an absolute pleasure from day 1. His upbeat personality and commitment to his customer were top notch. I would not hesitate to use him again!!
Thank you for all of your help.